Shipping Protection & Tipping Policy
Shipping Protection & Tipping Policy
At our store, we’re committed to providing a smooth and flexible shopping experience. To give you more control at checkout, we offer optional add-on services.
1. Optional Services Only
Shipping Protection and Tipping are entirely optional. These are not mandatory charges and will only be included in your order if you choose to add them.
- Shipping Protection: Helps safeguard your package against loss, damage, or theft during transit.
- Tipping: A voluntary way to show appreciation for our fulfillment and customer support teams.
2. Shipping Protection Coverage
If you select Shipping Protection, your order will be covered for certain in-transit issues. For full details on coverage and exclusions, please visit:
https://hazelchrysanthmart.com/products/123123shipping-protection
3. Refund Policy for Optional Add-Ons
Your satisfaction matters to us. If you decide you no longer want Shipping Protection or a Tip after placing your order, you can request a full refund for those specific charges—no questions asked.
We’ll process your refund promptly, even if your order has already been shipped. If the add-on was selected by mistake, you’re still eligible for a full refund.
4. Contact Us
If you have any questions or would like to request a refund, please contact us through any of the following:
Our support team is here to assist you quickly and ensure a worry-free experience.